Shipping Policy
Use this guide from canadapoch to review processing, delivery, and tracking.
Details from canadapoch on returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, canadapoch also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
What canadapoch customers should know about processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Details from canadapoch on delivery issues
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@canadapoch.shop or 908-877-2234. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
How canadapoch handles tracking and addresses
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
delivery area at canadapoch
Our delivery area is limited to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: canadapoch
Brand name: canadapoch
Email: Support@canadapoch.shop
Phone: 908-877-2234
Physical address: 1 Kelly Ct, Rockaway, New Jersey, 07866, United States